Building Trust & Influence Through Leadership & Relationship Building Principles
This session demonstrates how leadership principles can be applied through customer service techniques to build trust, communication, and problem-solving skills essential for government leaders. By exploring key aspects of empathy, patience, and trust, attendees will learn how to enhance both internal team relations and external client satisfaction, building stronger, more effective relationships.
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Become a Government Meetings Expert
The Certified Government Meeting Professional designation ("CGMP") is designed for planners and suppliers whose work is governed by the rules and regulations of the federal government. Individuals who have earned their CGMP have obtained the highest designation available that is specifically for government meeting professionals. The CGMP is recognized in the hospitality industry; many government contracts now require planners working on the contract have their government certification.
The CGMP course is offered in 3 formats – Live (in person), Virtual Synchronous (via Zoom webinar), and On-Demand.
Earn CEUs
Continuing Education
SGMP's continuing education program aligns with many other CE programs, offering you maximum credit across multiple domains. Each domain of professional development and continuing education is assigned to one of twelve (12) core competencies integral to the daily work of the government meeting professional. Earn the fifteen (15) hours required to satisfy your CGMP CE requirements, and the requirements of many other programs such as the CMP.
