Certification Package: Certified Government Meeting Professional (CGMP)

Certification Package: Certified Government Meeting Professional (CGMP)

In order to maintain your CGMP certification, every three (3) years you are required to recertify by documenting ongoing involvement in the government meetings industry. While the SGMP online education portal retains a transcript on your behalf, it is ultimately your responsibility to track and document your Contact Hours as you earn them and to recertify by applicable deadlines. Please keep any and all emails and/or certificates you receive that indicate your participation. If you are enrolled in the "recertification package" in the online learning portal, you will receive reminders to earn hours and recertify beginning 90 days from your expiration date.

You must be a current/active member of SGMP in order to recertify.  

Fifteen (15) SGMP-approved education Contact Hours are required for recertification. The following activities count toward your recertification:

  1. Contact Hours at SGMP meetings/events – Fulfilling SGMP-approved education contact hours related to the core competencies within the past three (3) years. May fulfill all fifteen (15) Contact Hours via this method. These hours may be earned in the LMS, or at chapter or national events. 
  2. Activities within SGMP – One (1) recertification point (equivalent to one Contact Hour) can be received by professional engagement in any of the following ways:  
    1. Writing one article that is published in Government Connections magazine 
    2. Serving as a member of the national board or a national committee/task force
    3. Serving as a member of a chapter board or a chapter committee/task force
    4. Serving as a trustee for SGMP's Gilmer Institute of Learning
    5. Moderating 5 SGMP webinars.
  3. Contact Hours in the meetings/hospitality industry – You may earn up to five (5) of the 15 required Contact Hours from education at non-SGMP events within the meetings/hospitality industry. You must submit these hours for approval as part of your recertification application, and they can be tracked on your official transcript in the LMS.

Please note there is a 30-day grace period from the expiration date on your CGMP certificate.  After 30 days, you must re-take the CGMP class and Exam.

The fee to renew your CGMP is $100. 

  • Contains 2 Component(s), Includes Credits Includes a Live Web Event on 08/19/2025 at 1:00 PM (EDT)

    Creating a polished, on-brand, and high-impact event doesn’t have to come with a high-impact price tag. Join our upcoming webinar to learn budget-friendly strategies that make every dollar count while delivering a professional, cohesive attendee experience.

    Creating a polished, on-brand, and high-impact event doesn’t have to come with a high-impact price tag.  Join our upcoming webinar to learn budget-friendly strategies that make every dollar count while delivering a professional, cohesive attendee experience.

    Join us on 8/19 and discover how to:

    • Replace expensive signage with affordable, unique alternatives
    • Use underutilized spaces creatively to maximize brand visibility
    • Creative ways to make your graphics work double duty to reduce overall spend
    • Offset costs with sponsor integrations and value-adds
    • Prioritize signage investments for maximum ROI

    Whether you’re planning a large conference or an intimate off-site, you’ll walk away with actionable ideas to help you stretch your signage budget without sacrificing quality or attendee engagement.  

    Courtney Zgraggen

    Vice President

    Madison Avenue, Inc.

    Courtney Zgraggen is the Vice President of Madison Avenue Incorporated, where she leads the company’s sales and marketing strategy, product development, and customer experience for signage and branding solutions in the meetings and events industry.

    While pursuing her MBA in Marketing at the University of Indianapolis, Courtney worked as a Convention Operations Assistant for the National Soccer Coaches Association of America (NSCAA), gaining hands-on experience in event operations and logistics. That role sparked her interest in the meetings and events industry and laid the foundation for her career at Madison Avenue, where she began in 2011. With over 13 years of experience in the industry, she has developed a deep expertise in signage strategy, branding, and client service. Through her work consulting with clients, she focuses on delivering creative and cost-effective branding solutions by helping event professionals bring their vision to life without exceeding their budgets.

    Building on that foundation, she brings a strategic and solutions-focused mindset to her current role at Madison Avenue. From helping clients identify the right signage for their goals to developing solutions that prioritize both impact and sustainability, Courtney is focused on delivering high-performing branding that meets the evolving needs of event professionals. She has been instrumental in advancing Madison Avenue’s eco and budget-friendly offerings and continues to work closely with planners, agencies, and corporate teams nationwide to bring their event visions to life.


  • Contains 3 Component(s), Includes Credits

    What new ethical risks arise when government staffers use AI to draft communications, evaluate vendors, or shape policy? How can meeting professionals help staffers think clearly about these challenges and make sound decisions? What does integrity look like when the rules are still being written?

    What new ethical risks arise when government staffers use AI to draft communications, evaluate vendors, or shape policy? How can meeting professionals help staffers think clearly about these challenges and make sound decisions? What does integrity look like when the rules are still being written?

    As artificial intelligence changes how government agencies operate, staffers are facing complex ethical questions they haven’t encountered before. This timely and engaging session will show you how to support those staffers with clarity and confidence.

    Ethics expert Bruce Weinstein, Ph.D., The Ethics Guy®, will present a clear, practical framework for analyzing the ethical aspects of AI-related decisions, grounded in five nonpartisan principles of ethical intelligence. You’ll come away with tools for making sound choices about AI and for answering the larger question: “What’s the right thing to do?”

    Bruce Weinstein

    The Ethics Guy

    As artificial intelligence reshapes the work of government, staffers face new and often unclear ethical challenges. How can meeting professionals help them navigate this uncharted territory with clarity and integrity? Bruce Weinstein, Ph.D., is a Forbes contributor and nationally recognized speaker on ethical leadership and the responsible use of AI in both the public and private sectors. He has worked with the U.S. military, Fortune 500 companies, and government agencies at all levels. His companies—The Ethics Guy, LLC and The Institute for High-Character Leadership, Inc.—are registered federal vendors, and his AI ethics courses have been taken by over 19,000 professionals worldwide.


    In Navigating Ethical Boundaries in Government Meetings: Leading with Integrity in the Age of AI, Bruce equips meeting professionals with practical strategies to help staffers meet emerging ethical challenges and lead with confidence in an AI-driven world.

  • Contains 1 Component(s), Includes Credits

    Joint Leadership Meeting at the 2025 SGMP National Education Conference

    Joint Leadership Meeting at the 2025 SGMP National Education Conference

  • Contains 2 Component(s), Includes Credits

    Join international Author/Keynote Speaker Andy Masters in this timely and entertaining program which illustrates inexpensive ways to create a positive working environment, while sharing success stories of how other organizations have RE-ENERGIZED their culture during challenging times.

    As Government agencies are challenged with downsizing, staffing shortages, and lesser resources–Government administrators and employees have now been asked to do more with less—and with more stress.  Therefore, the time to create a positive work environment while injecting fun, energy, and humor into the workplace has never been more important.  People are tired of being stressed.  People want to be happy, be appreciated, and enjoy their jobs as much as possible.  The incredible impacts of a positive work environment include improved recruiting, less stress, higher morale, lower turnover, greater teamwork, creativity, and especially increased service levels–accomplished with LITTLE or NO costs.  Join international Author/Keynote Speaker Andy Masters in this timely and entertaining program which illustrates inexpensive ways to create a positive working environment, while sharing success stories of how other organizations have RE-ENERGIZED their culture during challenging times.

    Andy Masters, MA, CSP

    Andy Masters, MA, CSP is an award-winning author and international speaker who has presented over 1,000+ programs for 250,000+ attendees in 47 states--including as keynote speaker for many Government conferences and events.  Andy has earned the prestigious CSP award of the National Speakers Association (NSA), the highest international recognition for professional speakers, achieved by less than 10% of over 5,000+ speakers worldwide. Andy has written 5 books and earned 4 degrees, including a B.A.—Political Science from the University of Missouri-St. Louis, and an M.A.—Human Resources Development from Webster University in Missouri.  His latest book is titled “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.” Andy has been featured on PBS, Investor’s Business Daily, and Leadership Excellence magazine.  For more info, topics, and schedule availability, please visit https://andy-masters.com (Click on Government).

  • Contains 2 Component(s), Includes Credits

    This interactive training equips event planners with essential skills and tools to proactively manage crises and support event safety. Participants will be guided through a five-step framework to anticipate, respond to, and recover from emergency situations that can impact live events. Kelli J. McCrary is a dynamic and results-driven leader with over 25 years of experience spanning law enforcement, corporate security, school district operations, and nonprofit leadership. She currently serves as the Executive Director of the Downtown St. Louis Community Improvement District (CID), where she leads a multimillion-dollar organization focused on enhancing public safety, cleanliness, and quality of life in the downtown area.

    This interactive training equips event planners with essential skills and tools to proactively manage crises and support event safety. Participants will be guided through a five-step framework to anticipate, respond to, and recover from emergency situations that can impact live events.

    Kelli J. McCrary is a dynamic and results-driven leader with over 25 years of experience spanning law enforcement, corporate security, school district operations, and nonprofit leadership. She currently serves as the Executive Director of the Downtown St. Louis Community Improvement District (CID), where she leads a multimillion-dollar organization focused on enhancing public safety, cleanliness, and quality of life in the downtown area.

  • Contains 2 Component(s), Includes Credits

    The difference in success or failure in life, work and business are hidden within habits. Habits are the essence of what separates people who achieve greatness and those that don't. In this powerful program based on the book, "Made For Greatness: The 7 Habits that Unlock Greatness Within", leadership keynote speaker, Adam White delivers the 7 Powerful Habits every Individual can develop to master these leadership challenges.

    The difference in success or failure in life, work and business are hidden within habits. Habits are the essence of what separates people who achieve greatness and those that don't. In this powerful program based on the book, "Made For Greatness: The 7 Habits that Unlock Greatness Within", leadership keynote speaker, Adam White delivers the 7 Powerful Habits every Individual can develop to master these leadership challenges.

  • Contains 2 Component(s), Includes Credits

    This session demonstrates how leadership principles can be applied through customer service techniques to build trust, communication, and problem-solving skills essential for government leaders. By exploring key aspects of empathy, patience, and trust, attendees will learn how to enhance both internal team relations and external client satisfaction, building stronger, more effective relationships.

    This session demonstrates how leadership principles can be applied through customer service techniques to build trust, communication, and problem-solving skills essential for government leaders. By exploring key aspects of empathy, patience, and trust, attendees will learn how to enhance both internal team relations and external client satisfaction, building stronger, more effective relationships.

  • Contains 2 Component(s), Includes Credits

    An interactive blend of insightful perspectives and practical demonstrations. Jon showcases various AI platforms that not only save time and costs, but also open new horizons in marketing, branding and more.

    An interactive blend of insightful perspectives and practical demonstrations. Jon showcases various AI platforms that not only save time and costs, but also open new horizons in marketing, branding and more.

  • Contains 2 Component(s), Includes Credits

    Want to have your cake and eat it too? The Yellow Cake Principle will show you how. Packed with practical strategies and sprinkled with humor, this session delivers the key ingredients you need to connect, communicate, and improve relationships—without the usual stress. Ready to deepen relationships with clients and colleagues, boost employee engagement, and gain agreement more easily? Unlock the secrets that will transform your approach and satisfy your hunger for success. Warning: The Yellow Cake Principle has zero calories but will boost business performance!

    Want to have your cake and eat it too? The Yellow Cake Principle will show you how.  Packed with practical strategies and sprinkled with humor, this session delivers the key ingredients you need to connect, communicate, and improve relationships—without the usual stress.  Ready to deepen relationships with clients and colleagues, boost employee engagement, and gain agreement more easily? Unlock the secrets that will transform your approach and satisfy your hunger for success. Warning: The Yellow Cake Principle has zero calories but will boost business performance!

  • Contains 2 Component(s), Includes Credits

    Everything is going along swimmingly with your meeting until, “uh-oh,” something you didn’t anticipate threatens to disrupt or derail it. Using scenarios that address real issues like construction and remodeling, dishonored reservations, conflicting groups, force majeure situations, and more, we’ll discuss what you should have in your contracts to prevent the issue from occurring or mitigate the damage if it does occur. Groups will have a chance to review scenarios and discuss in small groups before sharing solutions.

    Everything is going along swimmingly with your meeting until, “uh-oh,” something you didn’t anticipate threatens to disrupt or derail it. Using scenarios that address real issues like construction and remodeling, dishonored reservations, conflicting groups, force majeure situations, and more, we’ll discuss what you should have in your contracts to prevent the issue from occurring or mitigate the damage if it does occur. Groups will have a chance to review scenarios and discuss in small groups before sharing solutions.